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Contact Us
We'd Love to Hear From You!
Whether you have a question about our products, need help with an order, or are looking for book recommendations, the Castlemere team is here to help.
Customer Service
Have questions about our products or need assistance with your order? We're here to help! Contact us and we'll get back to you as soon as possible, typically within 1-2 business days.
Book Recommendations
Not sure which book is right for your child, student, or gift recipient? Tell us about their age, interests, and reading level, and we'll be happy to suggest the perfect books from our carefully curated collection!
Order Questions
Questions about your order status, shipping, or delivery? Please have your order number ready and contact us. We'll track down the information you need.
About Castlemere
Castlemere has been offering the finest children's books and highest quality toys since 1982. We're passionate about connecting children with quality literature and treasured gifts that inspire imagination and a lifelong love of reading.
Hours & Response Time
We typically respond to all inquiries within 1-2 business days. During busy holiday seasons, response times may be slightly longer, but we always respond to every message.
Follow Up
If you haven't heard back from us within 2 business days, please don't hesitate to reach out again. We want to make sure no message goes unanswered!
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